What is customer data and how can businesses use this to provide better services during the COVID-19 pandemic?

By now we hope you’ve heard of COVID-19, a strand of the coronavirus that has swept the world, resulting in many left indoors, self-isolating, and in many countries now under quarantine.

Small and large businesses all over the world have been forced to shut, with only essential stores such as supermarkets left open to reduce the spread of the virus.

However, some businesses such as restaurants are still allowed to provide takeaway services, some online stores are still delivering, and in some cases, other businesses are still operating but under strict social distancing measures.

This article will outline customer data and how you can use this to provide service during the COVID-19 pandemic.

Let’s begin by defining customer data.

So, you must have heard something about big data. The information you received may have made it seem as though big data is only for large corporations.

Big data is large amounts of data sourced from a business’ activities. It is not normal data hence; it cannot be analyzed so directly. It is true that big data is more suited to large companies. However, this is because big data analytics are known to be costly and time-consuming.

Thankfully, times have changed and developments in business now make it possible for everyone to benefit from big data. As a small business owner, it is essential to take part in its great benefits. This is made possible by the application of suitable tools and techniques.

Read on to learn 5 effective steps to getting started with big data for your small business.

Big data is a term common to both large and small businesses. Almost every business owner has heard something about big data, but not all know what it really is.

Big data can be understood just as it sounds; it is data in large sizes. It is aptly defined as a large amount of data in both structured and unstructured forms. Big data is so named because it cannot be analyzed with traditional data processing methods or applications. It requires a different approach and software.

Companies value big data because it provides answers that increase the efficiency of a business.

After your team and data analyst have finished setting your objectives and gathering data you need to analyze your data to meet your objectives. When analyzing data you can use descriptive, visual, inferential, or modeling techniques. In this article we discuss various data analysis techniques and tools to use in analyzing your data.

Summarizing Data Using Descriptive Statistics

Descriptive statistics help you summarize and understand your data. There are different techniques for summarizing your data depending on if your data is categorical or continuous. Categorical data refers to observations that fall into distinct categories for example male or female. Continuous data refers to observations that do not have any distinct categories such as weight. 

The expression "data analyst" summons pictures of a solitary expert working alone, applying obscure recipes to boundless measures of information looking for valuable insights. Information investigation is not an objective in itself. The objective is to use the information to empower your business and develop and craft strategies that improve operational efficiency and profit margins.

In this article we take a look at how an experienced data analyst in Washington, D.C. is qualified to give your business a competitive advantage against your competitors through the analysis of big data. 

Developing a business strategy is no major ordeal. Yet creating one that effectively infers relevant data to enhance the businesses operations and sales is not something every data analyst in Washington D.C. is capable of. Knowing how to accumulate information is one thing, while realizing what to do with that information to change your business is a by and large a more diverse story. 

To utilize and structure data successfully it is vital to employ the right data analysts within your business and organization. Relevant information on a very basic level changes the way your organization contends and operates within your industry. Organizations that put resources into effectively analyzing data often gain esteem, confidence, and traction from this information. Leading analysts refer to digital data collecting ecosystems as the new structure of business. As industries continue to embrace and foster digital interactions with customers, the role of data continues to be challenge to keep up with, yet essential when protecting your competitive edge.

Data analysts are information translators that possess skill sets which greatly influence your business operations, sales goals, and various other projects. Through data analysis and understanding your business’s trends, patterns, and insights give you have the ability to simplify your sales funnel, reduce waste, and improve productivity. There are a few essential skills sets to look for when looking to hire a data analyst based in Washington, D.C.

In this article we touch on the most essential skills every data analysts needs in order to provide your business with insights and information that is relevant and conclusive. For information and detailed tips on how to use data analysts for your business read our short guide here.